Information Systems Departments
Supporting Information Systems Directors, key players in the organization’s overall success
Information Systems Departments
Supporting Information Systems Directors, key players in the organization's overall success
The role of Information Systems Directors is evolving: it is no longer limited to that of a service provider. Today, they are expected to create value and propose innovative, agile and flexible solutions, within a controlled financial framework and with reduced environmental impact. Their main challenges are to :
- Support the company’s strategic thinking and align the IS-IT roadmap with business ambitions
- Support innovation
- Prioritize and implement new application and technological solutions
- Enhance the skills and competencies of IS-IT teams, and anticipate necessary changes in service organization
- Ensure the security of systems and solutions
- Manage IS performance
Our Management Consulting teams support Information Systems departments in their choices to align their IS master plans with their business challenges.
Building a new technological and application trajectory
Define the technological trajectory and organization of the Information Systems Department to support changes in internal organizations.
Assess current situation: strategy, implementation, current maturity
Our expert consultants work with your management team to assess existing practices in terms of :
- Global IT strategy and organization
- Existing roadmap
- Existing operating model
- External purchasing and services strategy
- Market comparison
- Internal and external expectations (suppliers, customers, etc.)
A clear, shared vision of the current state of your business is a necessary first step in building a new trajectory.
Building the transformation roadmap
Implement the company’s strategy and trajectory for the Information Systems Department. The challenges are :
- The evolution of the Service organization with an analysis of the value chain
- A move towards matrix organizations, bringing technical and business teams closer together, supported by a shared project management model.
- Determining deadlines for choosing or changing existing application solutions and technologies to meet business, security, obsolescence and risk requirements.
- Evaluate investments in IT solutions within the defined trajectory.
Structuring and planning the stages of the new technological and application trajectory
Identify new application and technological solutions adapted to the IS-IT trajectory
With their wealth of experience, our consultants can help you find and select the right solutions and technical partners:
- Drawing up specifications and invitations to tender
- Analysis of market solutions and recommendation of a list of editors/integrators to consult
- Support or management of the tendering process from start to finish, including comparison of solutions and production of final recommendations
- Planning and implementation of selected solutions
Strengthen your teams during this period of transformation
Our management consultants take on the role of project manager to assist your teams during organization and systems transformation projects. This ensures efficient project management without penalizing the operational functioning of in-house teams.
Supporting the transformation of IS functions
Implementing changes to position Service employees at the heart of the organization
Assess the maturity of the organization, processes and tools
Work on the organization and management model of the Information Systems Department is an important step in aligning with the company’s strategy. Analyses will focus on :
- Existing organization and governance models
- Existing skill levels, training and reinforcement needs (external and internal)
- Operating model
- Existing tools
Map the target IT services to be offered internally, in support of the business lines
To meet your company’s challenges, our consultants can help with :
- Architecture, design and rationalization of your IT products and processes
- Implementation of new solutions
Build the skills development plan, the organization and implementation of services, target function sheets, roles and responsibilities
It is important to support the transformation of functions with a well-defined framework and skills objectives. This will be done in coordination with internal Human Resources, and will be supported by a change management strategy.
Reorganize IS activities and applications when taking over a new business or selling an existing business
The takeover or sale of a business is an event that generates a great deal of extra work and requires specific skills, some of which are highly technical and legal. Methodological assistance may be required for :
- Defining the stakes, building a business case, analyzing the situation of the various entities involved
- Structuring the approach: audit of the current situation, plan for disengagement, ramp-up, deployment of new tools and processes, optimization, etc.
- Implementing and monitoring action plans: support for operations, risk management, communication, change management, etc.
Steering IS performance
Assessing IS-IT costs and services for better control:
To contribute to your performance and continuous improvement, we carry out technical and operational analyses. This may involve, for example, optimizing :
- Your financial efficiency
- The total cost of your business
- Your operational efficiency
- Your carbon footprint
- Your technology debt
Improve the efficiency of the IT department's operating model (tools, processes, organization, skills)
Our consultants will draw on the fundamentals of the Lean approach to support your teams in :
- Building improvement action plans: organization, processes, skills and tools
- Implementing a monitoring model for actions to be taken and key performance indicators
- Defining and implementing a continuous improvement approach
